When it comes to Tree Hugger Cloth Pads Period Underwear can be made within 30 days of the original delivery date of your order.
We know it is important that buying underwear online can be worrisome wondering if they will be true-to-size or maybe a tight size for you. To make your purchase risk-free please wash and wear once and if our period underwear fit (but don't fit you as hoped) you can send them back to exchange for a different size (or you can exchange them for pads if you'd prefer).
Please note that your underwear are yours until the sale/ exchange ends. If they did not fit (but clean) and worn only once washed/cleaned and paid to ship back to us to exchange, the next need to be in brand new condition.
Customers are responsible for the shipping cost to return the item(s) to us and we will then send out the replacement free of charge.
We will discount your returned “tried” period and will donate only other brand new pairs sent back.
We will not re-stock and re-sell used returned underwear.
Tree Hugger Cloth Pads is not responsible for any items lost or stolen in transit so please keep your proof of shipping/tracking when shipping items back to an exchange.
If you would like to set up an exchange, please email us at TreeHuggerClothPads@gmail.com. Please include your order number.
All Tree Hugger Cloth Pads go on a final sale.